Frequently Asked Questions — Ginger Lily Florists Brighton

Welcome to the Ginger Lily Florists FAQ page. Here you'll find answers to the questions we're asked most often — from same day flower delivery in Brighton and our delivery areas, to wedding consultations, funeral flower arrangements, and everything in between. If you can't find the answer you're looking for, please don't hesitate to call us on 01273 504904 or email info@gingerlilyflorists.co.uk — we're always happy to help.

DELIVERY QUESTIONS

Q: Do you offer same day flower delivery in Brighton?

A: Yes — we offer same day flower delivery across Brighton and Hove. Simply order online or call us on 01273 504904 before 12pm Monday to Friday, or before 11am on Saturday, and we'll hand-deliver a freshly made bouquet the same day. Every arrangement is made to order in our Brighton shop — never pre-packaged, always fresh.

A: We deliver flowers across Brighton, Hove, and a wide area of East and West Sussex, including Worthing, Lewes, Shoreham-by-Sea, Portslade, Lancing, Saltdean, Rottingdean, Peacehaven, Hassocks, Hurstpierpoint, Burgess Hill, Ditchling, Southwick, and many more. We cover postcodes BN1, BN2, BN3, BN41, BN42, BN43, BN44, BN5, BN6, BN7, BN11, BN12, BN13, BN14 and BN15. Our full delivery area runs from Worthing in the west to Lewes in the east, and as far north as Burgess Hill.

A: Our local delivery fee is £3.95 across Brighton, Hove and the surrounding areas listed above. You can also collect your order for free from our shop at 93 Preston Drove, Brighton, BN1 6LD — just select click and collect at checkout.

A: We cannot guarantee a specific delivery time, but we do our best to accommodate any requests noted at checkout. If you need flowers delivered by a particular time — for example, for a morning birthday surprise or a funeral — please call us on 01273 504904 and we'll do everything we can to help.

A: If nobody is available to receive the flowers, we'll try to leave them safely at the property or with a neighbour, and leave a card letting the recipient know. If we are unable to leave them safely, we'll leave a card with our contact details so you can arrange a convenient time for redelivery. Please note that redelivery may incur an additional charge.

A: Our shop is closed on Sundays except for special dates such as Mother's Day and Valentine's Day. During these periods we do offer Sunday delivery — keep an eye on our website and social media for details ahead of key dates.

A: Yes — we regularly deliver to hospitals, care homes and hospices across Brighton and Hove. Please include the full name of the recipient, their ward or room number, and the full address of the facility when placing your order. Please note that some wards — particularly ICUs — may have restrictions on flowers, so it's worth checking with the facility beforehand.

A: Yes — we offer nationwide delivery across the UK, including through our letterbox flowers service which is packaged to fit through a standard letterbox, ensuring no missed deliveries. You can order online at any time for nationwide delivery. Please note that for letterbox flowers, delivery timescales will vary.

Q: How do I place an order for flowers?

A: You can order flowers from Ginger Lily Florists in three ways: online via our website at gingerlilyflorists.co.uk (available 24 hours a day, 7 days a week), by phone on 01273 504904 or our shop mobile 07453 707071 during opening hours, or by visiting us in person at 93 Preston Drove, Brighton, BN1 6LD.

A: Our shop is open Monday to Friday 9am–4pm and Saturday 9am–2pm. We are closed on Sundays except for special dates. You can order online at any time through our website.

A: Absolutely — you can order as far in advance as you like and choose your preferred delivery date at checkout. We'd especially recommend ordering well ahead for key dates like Valentine's Day, Mother's Day, and Christmas, when demand is very high and we often sell out.

A: Yes — you can add a personalised message card to any order at checkout. Your message will be handwritten and included with the bouquet. It's a lovely personal touch that makes the gift even more special.

A: We accept all major credit and debit cards online, as well as PayPal. In-store we accept cash and card payments.

A: Yes — if you have particular flowers or colours in mind, please include them in the order notes at checkout, or give us a call on 01273 504904. We'll always do our best to accommodate your requests, though availability can vary by season. If a specific flower isn't available, our florists will always substitute with something equally beautiful.

A: Yes — click and collect is available free of charge. Simply place your order online and select collection. You can then pick up from our shop at 93 Preston Drove, Brighton, BN1 6LD during opening hours.

Q: Do you offer wedding flowers in Brighton?

A: Yes — Ginger Lily Florists is an award-winning Brighton wedding florist with extensive experience creating bespoke wedding flowers for couples across Sussex and beyond. We offer a full wedding floristry service including bridal bouquets, bridesmaid bouquets, buttonholes, corsages, table decorations, and full venue and ceremony flowers.

A: We offer a free initial wedding consultation at our Brighton shop, at Walter Smith Flowers in Shoreham, or by phone or video call — whichever is most convenient for you. To book, call us on 01273 504904, email info@gingerlilyflorists.co.uk, or complete the contact form on our Weddings page. We recommend getting in touch as early as possible, as our most popular wedding dates book up quickly.

A: We recommend booking your wedding florist as early as possible — ideally 12 to 18 months before your wedding date, particularly if your date falls in peak wedding season (May to September). Popular dates in Brighton and Sussex fill up quickly. That said, if you have a shorter lead time, please do get in touch and we'll do our best to help.

A: We have been proud to create wedding flowers for some of Sussex's most beautiful and well-known venues, including The Grand Brighton, Pelham House, Harbour Hotel Brighton, Cissbury Barns, Pangdean Barn, Gildredge Manor, and many more — including marquee, tipi, and woodland weddings. We love them all!

A: We work with a wide range of wedding budgets. Our wedding price list is available to download from our Weddings page as a guide to typical costs. We'd always encourage you to get in touch for a consultation so we can discuss what's possible within your budget — we're creative and resourceful and love making beautiful things happen.

Q: Do you offer funeral flowers in Brighton?

A: Yes — Ginger Lily Florists offers a full range of funeral flower tributes, all hand-crafted with compassion and care by our experienced Brighton funeral florists. We offer wreaths, posies, sheafs, hearts, sprays, casket sprays, sympathy baskets, pillows and cushions, sympathy crosses, funeral letters, biodegradable arrangements, and fully bespoke personalised tributes.

A: You can order funeral flowers online through our website at any time, or call us on 01273 504904 or 07453 707071 to speak directly with one of our compassionate team. We understand this is a difficult time and we'll guide you through every step gently and sensitively.

A: Yes — we deliver funeral flowers sensitively and on time to funeral homes, chapels of rest, and crematoriums across Brighton, Hove, and the wider East and West Sussex area. Please provide the full name and address of the funeral home and the date and time of the service when ordering.

A: Absolutely. We specialise in creating personalised bespoke tributes that reflect the life, personality, and passions of your loved one — from shaped designs reflecting a hobby or interest, to arrangements in their favourite flowers and colours. Please call us on 01273 504904 to discuss your wishes and we'll guide you with care and creativity.

A: Yes — for those who wish to honour a loved one in an environmentally conscious way, we offer a range of beautiful biodegradable funeral flower tributes using natural, sustainable materials. These are kind to the earth without compromising on beauty or sentiment.

A: We can often accommodate orders at relatively short notice, but we recommend contacting us as soon as possible to ensure we can create exactly what you need in time for the service. For bespoke or complex tributes, more lead time is helpful. Please call us on 01273 504904 and we'll do everything we can to help.

Q: Where is Ginger Lily Florists located?

A: Our shop is at 93 Preston Drove, Brighton, East Sussex, BN1 6LD. We're open Monday to Friday 9am–4pm and Saturday 9am–2pm. Street parking is available nearby.

A: Very fresh — we receive deliveries of fresh flowers daily, direct from growers and suppliers, so every bouquet we create uses the finest blooms at their very best. We never pre-package arrangements — every order is made fresh to order on the day of delivery.

A: Yes — our Ginger Lily flower subscription delivers hand-crafted fresh bouquets regularly to your door across Brighton and Hove. Choose from our Standard (£30), Large (£50) or Luxury (£70) subscription tiers. It's a wonderful gift or a lovely regular treat for yourself. You can sign up online at gingerlilyflorists.co.uk

A: Yes! The Ginger Lily Academy offers creative flower arranging workshops in Brighton, led by our expert florists. They're perfect for hen parties, birthdays, team building events, or simply a fun and creative day out. You'll leave with new floristry skills and your own beautiful arrangement. Book online or call us for more information.

A: Yes — we're proud to be an award-winning Brighton florist. We are the winner of the English Wedding Awards South Regional category, recognising our excellence in wedding floristry across Sussex. We're also members of the Association of British Wedding Businesses.

A: Absolutely — we regularly receive orders from customers in the USA, Australia, Europe and beyond who want to send flowers to friends and family in Brighton and Hove. Simply order online at gingerlilyflorists.co.uk at any time, or email us at info@gingerlilyflorists.co.uk and we'll be happy to help.